• You should be aware that acceptance of the Rules includes full acceptance of the terms of Our Privacy Statement.

Privacy

• Khelo Mama is committed to protecting your personal information. This Privacy Policy lets you know what information we collect when you use our services, why we collect this information and how we use the collected information.
• Please note that this Privacy Policy will be agreed between you and Khelo Mama. (‘We’, ‘Us’ or ‘Our’, as appropriate). This Privacy Policy is an integrated part of Khelo Mama’s Terms and Conditions.
• We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on our platforms. We recommend that you revisit this Privacy Policy regularly.

Information collected

• We consider information that may be used to identify an individual, including, but not limited to, first and last name, date of birth, home or other physical address, email address, phone number or other relevant information to be Personal Information (‘Personal Information’).
• You may be asked to provide Personal Information when you use our website, register for an account or use our services. The Personal Information that we collect may include information such as: contact information (including telephone number), shipping information, billing information, transaction history, website usage preferences, and feedback regarding the Services. This information is held by us on servers based in Germany and elsewhere from time to time.
• When you interact with the services, our servers keep an activity log unique to you that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used. This information is essential for the provision and quality of our services.
• We do not collect Personal Information about you without your knowledge.

Means of collecting and processing data

• We may automatically collect certain data as discussed above and receive Personal Information about you where you provide such information through the services or other communications and interactions on the Khelo Mama site.
• We may also receive Personal Information from online vendors and service providers, and from customer lists lawfully acquired from third-party vendors.
• In addition, we may engage the services of third-party service providers to provide technical support process your online transactions and maintain your account. We will have access to any information you provide to such vendors, service providers and third-party e-commerce services, and we will use the Personal Information as set out in this Privacy Policy below. This information will only be disclosed to third parties outside the company in accordance with this Privacy Policy. We take steps to ensure that our arrangements with third-party service providers and online vendors protect your privacy.

Information Usage

• We use the Personal Information we collect from you to deliver our Services, to provide customer support, to undertake necessary security and identify verification checks, to process any of your online transactions, to assist your participation in third-party promotions, meet certain business requirements and for any other purpose related to the operation of the Services. As such, we may share your Personal Information with our carefully selected partners (including any other parties that have data sharing arrangements with the latter).
• Your Personal Information may also be used by us to provide you with:
  • Promotional offers and information regarding our products and services.
  • Promotional offers and information regarding the products and services of our partners, in order to enlarge the range of provided products and improve our customer service.
• From time-to-time, we may request information from you via surveys or contests.
• Participation in these surveys or contests is completely voluntary and you have the choice of whether or not to disclose such information. Information requested may include contact information (such as name, correspondence address and telephone number), and demographic information (such as zip or postal code or age).
• By accepting any contest prize or winnings from us, you consent to use of your name for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless you have elected not to receive promotional information, we may also use your Personal Information (including your email address and phone number) to provide you with information regarding our products, services and promotions, including other gaming products (including online poker, casino, betting, backgammon) and products and services from third parties carefully selected by us.

Certain excluded disclosures

• We may disclose your Personal Information if required to do so by law, or if we believe in good faith that such action is necessary to:
  • Comply with any legal process served on us, any of our sites or the services or in circumstances where we are under a substantially similar legal obligation.
  • Protect and defend our rights or property or
  • Act to protect the personal safety of users of the services or the public. If, in our sole determination, you are found to have cheated or attempted to defraud us, the company , or any other user of the services in any way including but not limited to game manipulation or payment fraud, or if we suspect you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), we reserve the right to share this information (together with your identity) with other online gaming sites, banks, credit card companies, appropriate agencies and relevant authorities.
  • For the purpose of research on the prevention of addiction, data can be made anonymous and passed on to the respective institutions.