Terms of service
- The Rules are a binding agreement between Us and You and by clicking that You accept the Rules when creating Your Account You agree that You have read and accepted the Rules. If You do not agree with the Rules, You should not register or continue to use the Website. Everything changes and We may change these Rules at any time. Where We do so We will contact You and inform You in advance of the new Rules being implemented.
Definitions
- Being transparent is key at Khelo Mama. Here are some explanations of some terms used throughout the Rules. "Bonus" shall cover all promotional offers that gift a tangible reward, including but not limited to: welcome offers, reload bonuses, deposit bonuses, free spins, free bets, and safe bets. "Games" are Casino, Live Casino, Sportsbook and any other games on Our Site (including mobile or any other platform) and ’Game’ can mean any one of them. We can remove or add Games to the Site at any time. "Rules" are these terms, conditions and regulations which You agree to when using the Site. "Site" and “Website” www.khelomama.com, and including, if applicable, any mobile and mobile application version thereof or any other subdomains of 'www.khelomama.com'. " Your Account" is your player account on the Site. "Totalisator" (also "Tote") refers to the betting pool usually operated by the race organiser, which forms the basis of the odds calculation (also known as pari-mutuel betting).
Licenses
- Here at Khelo Mama We have always operated within the letter of the law. Take note of this credible and important information We are at liberty to share with You. We are licensed and regulated in Curacao by the Laws of Curacao under the Governor General of Curacao. This Site is operated under the following licenses granted by the Laws of Curacao:
Who Can Play
- To play the games on the site You must be:
- Over 18 years of age or above the legal age for gambling in the country You are playing from.
- An actual person. You cannot be a company or other legal entity.
- Playing the Games for yourself and in a non-professional capacity.
- Legally allowed to play Games on the Site.
- NOT Resident In: Afghanistan, Algeria, Angola, Australia, Bahrain, Belgium, China, Cuba, Curacao, Czech Republic, Denmark, Eritrea, Estonia, Ethiopia, France, Georgia, Greece, Guadeloupe, Guyane (French Guiana), Hong Kong, Hungary, Indonesia, Iran, Iraq, Italy, Jordan, Kuwait, Latvia, Libya, Lithuania, Malaysia, Martinique, Mauritania, Mauritius, Morocco, Norfolk Island, N. Korea, Oman, Pakistan, Portugal, Qatar, Rwanda, Saudi Arabia, Slovenia, Somalia, South Sudan, Spain, Sudan, Syria, Tunisia, Turkey, UAE, United States and its dependencies, military bases and territories including but not limited to American Samoa, Guam, Marshall Islands, N. Mariana Islands, Puerto Rico, and Virgin Islands, Yemen.
General Rules and Policies
- To play the games on the site You must be:
- You must register and play on Your own behalf only and not on behalf of anyone else.
- You must keep Your login details secure and not share them with anyone. If you share them, even unintentionally, You are responsible for any abuse or misuse of Your Account.
- You must keep Your registration information up to date at all times.
- If You realise that the information provided at registration is incorrect, You must tell Us immediately or immediately amend Your information.
- It is Your responsibility to know if Your activity on the Site is legal in the country from which You are playing.
- You are only allowed one Account on this Site. If you have more than one Account, You must immediately tell Us.
- Only one Account for each household is allowed. If You realise that there is more than one Account at your household, You must immediately tell Us.
- You may play any Game on the Site, as long as You have enough money on Your Account.
- You are not allowed to transfer or receive funds from one Account to another and/or to transfer, sell or buy Accounts.
- You agree that We can check You are who You claim to be. You agree to give Us all documents We request to prove Your registration information and payment details, such as (by way of example only) a copy of Your passport, utility bills or bank statements.
- You cannot use any technical error or vulnerability to Your advantage. We will be entitled to cancel and reclaim all winnings gained in this manner.
- You will not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to Your (or third party) use of the Site. You shall not use any software assisted methods or techniques or hardware devices to aid of Your participation in the Games on the Site.
- You agree that we may also share Your information with other people or businesses in order to carry out Our business and deliver the Site to You.
- You agree that all deposits/withdrawals made to/from Your player Account, are effected to/from bank account(s), debit/credit card(s) or any other payment options available in Your country, which belong solely to You and are in Your name.
- In the event that streaming services are made available to You, so that You can have access to data or live/real time audio-visual coverage, You (i) agree to comply with any terms and conditions that will be disclosed to You in connection with such streaming services, (ii) acknowledge that all intellectual property rights in such material belong to third parties and agree that such material is made available to You solely for Your personal non-commercial use, and (iii) further agree that You may only download such material on to your personal computer and any other use is strictly prohibited, (iv) agree in particular not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, tamper with or create derivative works of any data or live/real time audio-visual coverage provided to You.
Miscarried and Aborted Games
- To play the games on the site You must be:
- We do everything We can not to have any technical foul ups, but this isn’t always possible. We therefore need to tell You the following:
- We, Our suppliers and/or licensors are not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to Game play. Refunds may be given solely at the discretion of the management.
- We, Our suppliers and/or licensors accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with the Site or its content, including and without limitation to:
- Delays or interruptions in operation or transmission.
- Loss or corruption of data.
- Communication or lines failure.
- Any site or content misuse.
- Any errors or omissions in content.
- In the event of a casino system malfunction all wagers are void.
- If Your Game miscarries because of a failure of the system, We shall refund the amount wagered in Your Game by crediting it to Your Account or, if Your Account no longer exists, by paying it to You directly, in an approved manner. If You have accrued credit at the time the Game got miscarried, the monetary value of the credit will be paid out to Your Account or, if Your Account no longer exists, it will be to You directly, in an approved manner.
- We shall take all reasonable steps to ensure that Our computer system enables Your participation in a Game. If after You have made a wager game play is interrupted by a failure of the telecommunications system or a failure of Your computer system, the Game will resume as at the exact time immediately before the interruption occurred. If however, such resumption is not possible We shall:
- Ensure that the Game is terminated.
- Refund the amount of the wager to You by placing it in the Your Account.
Bonus
- Once you participate in the deposit rolling program, your deposit amount will be transferred to “Deposit Wallet”.
- All the further Bets/Wins will be handled by the Deposit Wallet” as usual
- Until deposit rolling program is active, you will be able to deposit/withdraw the money from the “Real Wallet”
- The money from “Deposit Wallet” will be moved to “Real Wallet” in two cases:
- Once you complete the x times rolling
- Once you forfeit/cancel the active deposit rolling before completing the rolling
- Once you complete the x times rolling, your deposit bonus will be made available to be claimed.
- Once the deposit bonus amount is consumed all the winning amount will be added to your “Real Wallet” as BONUS_RELEASE.
- Wagering for bonus is calculated on games mentioned/promoted in the bonus category.
- Wagering contribution will be considered as follows:
- Live dealer: 75%
- Video slots: 80%
- Table games (games shows): 80%
- VIP tables digitain: 50%
- All games have a standard calculation on wagering except Roulette, Black Jack, Fan Tan, Teen-Patti, Casino Holdom, Poker.
- Wagering will be considered for all the games mentioned above if the wins are below 50% of the stake amount and above 150% of the stake amount for each round.
Playing Bonus Rules
- Playing bonus will be added along with the deposit amount.
- Once your wagering is completed the deposit wallet amount can be withdrawn and the playing bonus will be deactivated from your wallet balance, if your balance is more than your deposit amount.
- Once your wagering is completed the wallet amount can be withdrawn and the playing bonus will not be deactivated from your wallet balance, if your balance is less than your deposit amount.
- In case you wish to forfeit the bonus wallet amount when the balance amount is more than the deposit amount, the bonus wallet amount is moved to real wallet with the proportionate of your win amount to your deposit amount.
- In case you wish to forfeit the bonus wallet amount when the balance amount is less than the deposit amount, The balance is as is moved to the real wallet.
Your Liability to Us
- You enter the Site and participate in the Games at Your own risk. The Site and the Games are provided ‘as is’. The only promises We make in relation to the Site are detailed in these Rules. We do not warrant (in simple language, We do not legally promise) that:
- The software or the Site is fit for purpose and free from errors;
- The Site and/or Games will be accessible without interruptions.
- We shall not be liable for anything, this includes any: loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise arising in relation to Your use of the Site or Your participation in the Games.
- You hereby agree to fully indemnify Us (in simple language, compensate Us for any loss) and directors, employees, partners, and service providers for any: cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to Your use of the Site or participation in the Games. If You don’t agree to this, You should not use the Site.
Breaches, Penalties and Termination
- If we suspect that You have breached these Rules, We may refuse to open, suspend or close Your Account. We may also withhold any money in Your Account (including the deposit) and set off any money or damages due to Us against the money in Your Account.
- We also have the right to freeze or terminate Your Account or cancel any stakes if:
- We suspect that You are engaged in illegal or fraudulent activities.
- You are having problems with creditors or otherwise which are detrimental to Our business.
- Our decision is final.